Our phones are playing up! (9th Feb - 12th Feb 2019)
Some clients have been unable to contact us as our phones ring on your side and not on ours. If you ring us on 9257 1600 and no one answers please try one of the following mobile numbers;
0475 799 645
0475 796 853
Telstra have advised that our service should be restored by the 13th February. Once fixed we will no longer have access to these temporary mobile numbers.
Our dedicated team is always here for you and your pets
Kalamunda Veterinary Hospital has long been established in the Perth Hills. In April 2009, John and Tracy Houghton bought the practice with the intention of striving to promote excellent service and quality veterinary care for our patients. This has been made possible by our fantastic team of dedicated and professional staff, modern diagnostic facilities and extensive experience in Veterinary Medicine.
You and your pets require us to be here for you and to provide for your needs in an efficient and caring manner.
Our goal is to provide excellent medical care in a setting that is relaxing for you and your pets, to provide exceptional service and to have fun doing what we love.
A message from Dr John Houghton, B.V.Sc, M.R.C.V.S.
“My philosophy is, that you as a client and your pets as patients, deserve the best possible service and the highest standards of Veterinary Care. If at any stage of your visit to us, you feel you have not received this, please know that I am approachable at any time to rectify it”.
Our guarantee to you
- We will always be compassionate, gentle and will treat your pets as if they were our own.
- We will always provide the highest standards of veterinary care.
- We will always do our best to communicate clearly, thoroughly explaining your pet’s needs in a way that is easy for you to understand.
We recommend that you consider pet insurance for all of your pets. Pet Insurance is an easy and affordabe way to help budget for unexpected vet bills when your pet is injured or ill. Bow Wow Meow is offering our clients their first month Pet Insurance FREE. Just use the promo code VE713 when you get a quote. Click here for more information.
Our commitment to communication
In order to provide the high level of service that you and your pets deserve and expect we would like to invite you to communicate freely with us. We would like to regularly contact you to ensure that we keep tabs on your pets health and will do this personally either by mail, email, text message or a phone call. Knowing that you also don't want to be harassed we will keep this communication to a level that is not irritating to you but that still keeps us in touch with you and your pets.
By liking us on Facebook you can keep up to date with what's happening at Kalamunda Vet, receive important information and special offers.
New First Aid for pets App
Knowing a little First Aid can save lives. With this free app you have a quick and easy to use resource at you finger tips all of the time. Look up short simple solutions to common pets problems. This App also contains a list of all 24 hour Emergency Centres in WA. Remember, if you need additional advice, you can always call us.
Search for First Aid for Pets Australia in the iTunes App Store or Google Play Store.